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[spacer] Help Desk: Quick Guides:
Cable TV Channels and Troubleshooting
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  Also See
  Telecommunications: Campus Cable TV System and FM Stereo
 
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Basic and Premium (*) Channels
02 G4   33 Weather Channel
03 ESPN - Sports 34 Moore Hall TV / Campus Information
04 NBC - WEYI (25) Saginaw   35 C/SPAN 2 - U.S. Senate
05 CBS - WNEM (5) Tri-Cities 36 C/SPAN 1 U.S. House
06 CNN - Cable News Network   37 ABC - WZZM (13) Grand Rapids
07 ABC Family 38 Sci-Fi Channel
08 WGN - Chicago (9)   39 CMT - Country Music Television
09 CBS - WWTV (9) Cadillac 40 FOX - WSMH (66) Flint
10 FOX -WUGI (33) Cadillac   41 TLC - The Learning Channel
11 PBS - WCMU (14) Mt. Pleasant   42 Lifetime
12 ABC - WJRT (12) Flint   43 E! Entertainment
13 MTV - Music Television   44 History Channel
15 * HBO - Home Box Office   45 ESPN II - Sports
16 * MAX - Cinemax 46 Comedy Central
17 * TMC - The Movie Channel   47 UPN - WKBD (50) Detroit
18 * SHOW - Showtime 48 Open - Foreign Language
19 Foreign Language - German   49 FOX Sports
20 Discovery 50 AMC - American Movie Classics
21 Spike TV   51 Cartoon Network
22 A&E - Arts & Entertainment 52 Game Show Network
23 CNN Headline News   53 FOX News
24 BET - Black Entertainment TV 54 ESPN News
25 TNT   55 CNBC
26 USA - Cable Network 56 ESPN Classic
27 WTBS - Atlanta (17)   57 CMU Park Library
28 Nickelodeon   58 WB - WEYIDT (2) Clio
29 Foreign Language - French   59 MSNBC
30 SCOLA   60 Disney Channel
31 MTV 2   61 TV Land
32 VH-1 Video Hits 1   62 Court TV


* Premium Channels
To receive HBO, Cinemax, The Movie Channel (TMC), and Showtime, you must subscribe in person at the Help Desk, Park Library 101. Only one resident within the room/apartment will be billed.

It is the responsibility of that person to pay the fees for the requested premium channel(s). Once you place an order, a technician will install your service as soon as possible. You will be billed from the date of installation until the date you terminate service. If you have premium services, you must report moves and disconnects to IT or you will continue to be billed. Billing statements will be generated by IT and sent out once a month around the 20th. Once you terminate service, a final bill will be sent. Charges should be paid at Receivable Accounting, WA 122, upon receipt of the bill.

Installation, Repair, and Service
Information Technology provides a network of many channels to every residence hall room and apartment. Basic service for cable TV is included with your housing.

When hooking up your television and/or VCR to the cable TV system, make sure you have all the necessary cables and equipment. Jumper cables, splitters, FM kits, adapters, and converter boxes are available at the Telecommunications office, Lower Level Woldt Hall.

If you do not have a cable-ready television and wish to receive channels greater than number 13, you must have a converter. Converters may be purchased at Telecommunications and at several Mt. Pleasant stores.

Once you have hooked cables to their proper input and output jacks, check the connections to insure that they are not loose or jammed. If you experience noise or other problems, check the inside of your Cable TV Guide Card (available at the Help Desk) for schematics and instructions. If the problem persists, contact the Help Desk at 774-3662.

Common Service Problems

Problem Possible Source Possible Solution
Snowy picture TV set/cable connections Call Help Desk at 774-3662
Static/noise TV set/cable Call Help Desk at 774-3662
All channels off by one number (i.e. 2 is 3, 15 is 16, etc.) TV tuner/converter Adjust converter
Receive channels 2-13 only TV not cable ready or format switch not set Hook-up converter/set format to "cable"
Horizontal streaks Cable TV signal overmod Call Help Desk at 774-3662

Before calling for service please be sure to check the common service problems listed above. If you are experiencing a cable TV system problem, chances are your neighbor will be having the same trouble. Please wait a reasonable amount of time before calling in the problem. Someone else might have already reported the problem, and a technician may already be working on it.

Cable TV connections diagram


Receiving Additional Help
For additional information about information contained in this Quick Guide, please contact the Help Desk at 774-3662 or email helpdesk@cmich.edu.


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Help Desk phone: (989) 774-3662 | IT phone (989) 774-1474 

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Mount Pleasant, Michigan 48859 - (989) 774-4000
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