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FAQs: Blackboard |
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As an Instructor, what are the benefits for implementing
Blackboard in my class?
Blackboard is a course management system that gives CMU faculty Web-based
resources to post syllabi and other course information, offer a discussion board
and chat rooms, maintain a gradebook, offer quizzes and stream video. This
content is accessible to students and faculty members anytime anywhere an
internet connection is available.
Where is Blackboard located?
Blackboard can be found at:
http://blackboard.cmich.edu.
How do I log into Blackboard?
Blackboard authenticates using the same Global ID and Password as E-mail. If you
forgot your password and set up a security question and answer for your account,
you can reset your password at:
http://myaccount.cmich.edu. If you need a password and have not set up a
security question and answer, you must contact the Help Desk at (989) 774-3662.
What do I need in order to successfully use Blackboard?
Although the web browser you are currently using to access this page is the
basic software needed to access Blackboard, other programs may be necessary
dependent upon the types of files that are used within your course. If you have
problems accessing content within a Blackboard course, please contact the Help
Desk at (989) 774-3662.
When is a course created?
Courses are created well before the beginning of each semester.
Each CMU class will automatically have a Blackboard course created and is
uniquely identified by the course reference number.
When are students added to courses?
Blackboard verifies CMU’s Campus Management system for new student enrollments each morning.
Therefore, when a student registers for a class, they will be automatically added to the
Blackboard course the following day.
Why wouldn’t a specific student be able to access a course?
Typically if all students within a class are unable to view a specific course, the Instructor
has not made the course available to students. If the majority of a class can view the course
but a small sample of students cannot, one of the following most likely applies:
- The student is not properly registered for the class
- The student was dropped from a course for not paying the tuition bill
- The student is at a website other than:
blackboard.cmich.edu.
If a student is certain none of the above apply, it is
recommended to contact the Help Desk at (989) 774-3662
for further investigation.
When is a course removed?
Courses from previous semesters are periodically purged from
Blackboard throughout the year. More information about the
course purge policy can be found at
http://www.cmich.edu/blackboard/policies.shtml
Can I use the package import feature?
Yes. The import package feature allows Instructors to
insert course information from an older course. The Instructor
will first need to open the old course and use the export course
feature to save the necessary content to the local machine or
separate storage device before using the import package feature
for the new course. See “Exporting Course Content”
at http://www.cmich.edu/blackboard/tutorials/faculty/default.shtml
When are students removed from courses?
Individuals are removed from a Blackboard course when they
are no longer registered for the course in the Campus Management
system. This is a process which runs the morning after their enrollment
status changes.
How does an Instructor make a course available to students?
When a course is first created in Blackboard, students will not
be able to view the class until the Instructor sets the course
to “available” in the Course Control Panel. See “Managing Course
Availability” at http://www.cmich.edu/blackboard/tutorials/faculty/default.shtml
Do Instructors have the ability to create new courses?
By design, Blackboard generates a course for each CMU class.
Due to the limited server space, Instructors do not have the
ability to create new courses for testing purposes. However,
if an Instructor is teaching multiple sections of the same course,
they may request a “Combined Course Shell” by contacting the Help Desk at (989) 774-3662
Can Instructors create new Blackboard accounts?
Instructors do not have the ability to create Blackboard accounts.
By default, all student and Instructor accounts necessary to access
Blackboard are created by CMU’s Campus Management system.
When would an Instructor need to enroll a user into a course?
Due to the fact that Blackboard only enrolls the primary Instructor
for each course, there may be times when an Instructor needs to enroll
a second Instructor (such as a Grad Assistant). The Instructor can do
so by using the Enroll User feature within the Course Control Panel.
Should I, as an Instructor, enroll students in my courses?
No. Students will automatically be enrolled in a Blackboard course after proper
registration for the class.
When would an Instructor need to remove a user from a course?
Instructors may only remove those users from a Blackboard course that they
themselves have enrolled. For instance, if an Instructor enrolls a Grad
Assistant, then the Instructor can remove the Grad Assistant from the course.
Instructors may temporarily remove students who are legitimately registered
in the course, but they will be automatically reinstated early the next morning
when the next Blackboard update runs.
Where can I go to find additional assistance for Blackboard?
Student and Instructor guides can be found at:
http://www.cmich.edu/blackboard
Where can I get information on Blackboard outages?
Information can be found at: http://www.cmich.edu/blackboard
For additional assistance, contact the Help Desk at
helpdesk@cmich.edu or (989)
774-3662.
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