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down arrow As an Instructor, what are the benefits for implementing Blackboard in my class?
down arrow Where is Blackboard located?
down arrow How do I log into Blackboard?
down arrow What do I need in order to successfully use Blackboard?
down arrow When is a course created?
down arrow When are students added to courses?
down arrow Why wouldn’t a specific student be able to access a course?
down arrow When is a course removed?
down arrow Can I use the package import feature?
down arrow When are students removed from courses?
down arrow How does an Instructor make a course available to students?
down arrow Do Instructors have the ability to create new courses?
down arrow Can Instructors create new Blackboard accounts?
down arrow When would an Instructor need to enroll a user into a course?
down arrow Should I, as an Instructor enroll students in my courses?
down arrow When would an Instructor need to remove a user from a course?
down arrow Where can I go to find additional assistance for Blackboard?
down arrow Where can I get information on Blackboard outages?


As an Instructor, what are the benefits for implementing Blackboard in my class?

Blackboard is a course management system that gives CMU faculty Web-based resources to post syllabi and other course information, offer a discussion board and chat rooms, maintain a gradebook, offer quizzes and stream video. This content is accessible to students and faculty members anytime anywhere an internet connection is available.

Where is Blackboard located?

Blackboard can be found at: http://blackboard.cmich.edu.


How do I log into Blackboard?

Blackboard authenticates using the same Global ID and Password as E-mail. If you forgot your password and set up a security question and answer for your account, you can reset your password at: http://myaccount.cmich.edu. If you need a password and have not set up a security question and answer, you must contact the Help Desk at (989) 774-3662.


What do I need in order to successfully use Blackboard?

Although the web browser you are currently using to access this page is the basic software needed to access Blackboard, other programs may be necessary dependent upon the types of files that are used within your course. If you have problems accessing content within a Blackboard course, please contact the Help Desk at (989) 774-3662.


When is a course created?

Courses are created well before the beginning of each semester. Each CMU class will automatically have a Blackboard course created and is uniquely identified by the course reference number.


When are students added to courses?

Blackboard verifies CMU’s Campus Management system for new student enrollments each morning. Therefore, when a student registers for a class, they will be automatically added to the Blackboard course the following day.


Why wouldn’t a specific student be able to access a course?

Typically if all students within a class are unable to view a specific course, the Instructor has not made the course available to students. If the majority of a class can view the course but a small sample of students cannot, one of the following most likely applies:
  • The student is not properly registered for the class
  • The student was dropped from a course for not paying the tuition bill
  • The student is at a website other than: blackboard.cmich.edu.
If a student is certain none of the above apply, it is recommended to contact the Help Desk at (989) 774-3662 for further investigation.


When is a course removed?

Courses from previous semesters are periodically purged from Blackboard throughout the year. More information about the course purge policy can be found at http://www.cmich.edu/blackboard/policies.shtml


Can I use the package import feature?

Yes. The import package feature allows Instructors to insert course information from an older course. The Instructor will first need to open the old course and use the export course feature to save the necessary content to the local machine or separate storage device before using the import package feature for the new course. See “Exporting Course Content” at http://www.cmich.edu/blackboard/tutorials/faculty/default.shtml

When are students removed from courses?

Individuals are removed from a Blackboard course when they are no longer registered for the course in the Campus Management system. This is a process which runs the morning after their enrollment status changes.


How does an Instructor make a course available to students?

When a course is first created in Blackboard, students will not be able to view the class until the Instructor sets the course to “available” in the Course Control Panel. See “Managing Course Availability” at http://www.cmich.edu/blackboard/tutorials/faculty/default.shtml


Do Instructors have the ability to create new courses?

By design, Blackboard generates a course for each CMU class. Due to the limited server space, Instructors do not have the ability to create new courses for testing purposes. However, if an Instructor is teaching multiple sections of the same course, they may request a “Combined Course Shell” by contacting the Help Desk at (989) 774-3662


Can Instructors create new Blackboard accounts?

Instructors do not have the ability to create Blackboard accounts. By default, all student and Instructor accounts necessary to access Blackboard are created by CMU’s Campus Management system.


When would an Instructor need to enroll a user into a course?

Due to the fact that Blackboard only enrolls the primary Instructor for each course, there may be times when an Instructor needs to enroll a second Instructor (such as a Grad Assistant). The Instructor can do so by using the Enroll User feature within the Course Control Panel.


Should I, as an Instructor, enroll students in my courses?

No. Students will automatically be enrolled in a Blackboard course after proper registration for the class.


When would an Instructor need to remove a user from a course?

Instructors may only remove those users from a Blackboard course that they themselves have enrolled. For instance, if an Instructor enrolls a Grad Assistant, then the Instructor can remove the Grad Assistant from the course. Instructors may temporarily remove students who are legitimately registered in the course, but they will be automatically reinstated early the next morning when the next Blackboard update runs.


Where can I go to find additional assistance for Blackboard?

Student and Instructor guides can be found at: http://www.cmich.edu/blackboard


Where can I get information on Blackboard outages?

Information can be found at: http://www.cmich.edu/blackboard


For additional assistance, contact the Help Desk at helpdesk@cmich.edu or (989) 774-3662.
 
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